Contact Us
Need help? Have a question? We're here to assist you!
Email Support
For support inquiries, bug reports, or general questions, please contact us at:
findagainhelp@gmail.comWe typically respond within 24-48 hours.
Frequently Asked Questions
Open the app, tap the "+" button, fill in the item details, add a photo if available, and submit. Your item will be visible to other users in your area.
Items automatically expire and are removed after 30 days. You can also manually delete your items at any time.
No. Only your email is stored for account purposes. Your email is never shared publicly. Item posts show location and item details, but not your personal contact information.
You can request account deletion at any time. Visit our account deletion page or contact us at findagainhelp@gmail.com to request deletion of your account and all associated data.
Yes! Go to your profile tab, find the item you want to edit or delete, and use the options available on the item card.
Location services help match items with users in the same area. You can choose to use your current location or enter a location manually. Location data is only used for matching purposes.
Privacy & Data
What data do we collect?
- Email address (for account authentication)
- Items you post (title, description, photos, location)
- Account creation and activity timestamps
Data retention
Items are automatically deleted after 30 days. You can delete your account and all associated data at any time by contacting us.
Privacy policy
For detailed information about how we collect, use, and protect your data, please review our privacy policy in the app or contact us for a copy.
Report Issues
If you encounter any of the following issues, please contact us immediately:
- App crashes or errors
- Items not appearing or loading
- Problems with image uploads
- Account access issues
- Inappropriate content or spam
- Privacy concerns
Email: findagainhelp@gmail.com
Account Deletion
You have the right to delete your account and all associated data at any time. To request account deletion:
- Email us at findagainhelp@gmail.com with the subject "Account Deletion Request"
- Include your account email address in the request
- We will process your request within 48 hours
Warning: Account deletion is permanent and cannot be undone. All your items, images, and account data will be permanently removed.